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Welcome to the RealLegal Support Department! Our team participates in regular internal
training to ensure we always provide valuable support to our clients. RealLegal technology
is developed to be highly intuitive and compatible, however in the event that questions
arise, please feel free to consult the various reference guides available from this site
or contact our team directly. If you are unfamiliar with your specific software, you
may also schedule product training.
All Products:
- Standard operating hours: Our Support department is staffed between the hours of 5:30
AM PST and 5:30 PM PST (8:30 AM EST and 8:30 PM EST) Monday through Friday.
- The telephone number for support on these products is 1.800.548.3668, Option 2, then Option 1.
- To open a support ticket online, click here http://www.reallegal.com/techSupportTicketForm.asp
No time for a phone call? Review the following pages at your convenience to find the
answers you are seeking.
Product Support Center
We have compiled user guides, installation instructions, and training information into a single
location for quick access to the information you need.
Training Assistance
Schedule classes, download Getting Started Guides, and view recorded training sessions as they become available.
Download Software
All of our "web-downloadable" software is available from this location and includes
new versions, upgrades, updates and patches.
Register Software
Do you need a registration code for your software? Once you have subscribed to your software, a Support Team representative can provide
you with your Registration Code.
Click here to send us an email and include the following information in the message body:
- Your Name
- Your Company
- Your Phone Number
- Product Name
- Your Site Code (from software interface, go to Help | Register and copy and paste the number into the email).
If you can’t find what you are looking for on our site, click here to find out how to
reach our team and get the support you need.
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